Terms of Service

Clockie is a multi-tenant HR and operations platform. Features include attendance tracking, leave management, payroll, employee chat, announcements, document storage, and admin tooling. We may add, modify, or retire features over time; we'll let you know in advance for material changes.

You must provide accurate information when registering. You are responsible for keeping your password confidential and for all activity under your account. Notify us immediately atsupport@shipcube.comif you suspect unauthorized access.

One person, one account. Sharing credentials is prohibited. Your workspace admin may create or deactivate accounts for employees of your organization.

You agree not to:

• Upload unlawful, infringing, harassing, defamatory, or malicious content.
• Attempt to access data belonging to a workspace you are not authorized for.
• Probe, scan, or test the vulnerability of the Service except via ourresponsible disclosure policy.
• Resell, sub-license, or grant access to the Service to third parties without our written consent.
• Use the Service to send unsolicited bulk messages (spam).
• Reverse engineer, decompile, or extract source code, except as permitted by law.
• Use the Service in violation of any applicable law in your jurisdiction.

We may suspend or terminate accounts that violate these terms.

You retain all ownership of the data you upload to Clockie (the "Customer Data"). You grant us a limited, non-exclusive license to host, copy, transmit, display, and process the Customer Data only as necessary to provide the Service to you.

We process Customer Data in accordance with ourPrivacy Policy. For customers in regulated jurisdictions, a Data Processing Addendum (DPA) is available on request fromprivacy@shipcube.com.

New workspaces begin on a 10-day free trial. After the trial, continued use requires a paid plan as published atour pricing page.

Fees are billed monthly or annually as selected at signup. All fees are non-refundable except where required by law. Taxes (GST for India customers, VAT for EU, etc.) are added where applicable.

We may revise pricing with at least 30 days' notice via email to your workspace admin. Prices in effect when you renew apply for the upcoming term.

You may cancel your workspace at any time from the admin settings. Cancellation takes effect at the end of the current billing period.

On cancellation, your data is retained for 30 days then permanently deleted. You may export your data during the 30-day window via the in-app export tool.

We may suspend or terminate accounts for breach of these Terms, non-payment, or risk to other customers, with reasonable notice where lawful.

We target high availability but do not currently offer a formal uptime SLA. Planned maintenance is announced via the in-app status indicator. Unplanned outages are communicated as quickly as practical.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) EVEN IF ADVISED OF THE POSSIBILITY.

You will indemnify and hold Clockie harmless from any third-party claims arising out of (a) your Customer Data, (b) your use of the Service in violation of these Terms or applicable law, or (c) your acts or omissions causing harm to a third party.

These Terms are governed by the laws of India. Any dispute will be resolved exclusively in the courts of [JURISDICTION CITY], India, unless mandatory law in your jurisdiction provides otherwise.

We may update these Terms. Material changes will be announced in the product and emailed to your workspace admin at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

Questions? Emailsupport@shipcube.com. Legal notices tolegal@shipcube.com.